Frequently Asked Questions

Biz-Lookup is a business registry data platform that provides instant access to official company information from government registers worldwide. We help businesses get verified documentation and company data for due diligence, compliance, and business intelligence purposes.

Simply go to our homepage, select a country from the dropdown menu, enter the company name or registration number, and click Search. You'll get instant results with detailed company information. Your first official document purchase is just €4.50.

You can search companies without an account. To purchase official documents and access your dashboard, an account is automatically created when you make your first purchase of €4.50. Login credentials are sent to your email, including a one-time password that you'll change upon first login.

No, Biz-Lookup is an independent service provider. We are not affiliated with any government agency or official business register. However, we source all our data directly from official government registers like Companies House (UK), INPI (France), and BRREG (Norway).

Our pricing follows a simple 3-step model: (1) Initial document purchase at €4.50 for your first official company extract, (2) 3-day trial period begins automatically after your first purchase, (3) Quarterly activation fee of €749 (every 3 months) after the trial period ends. The activation fee includes 100 free company lookups with lifetime monitoring.

Your 3-day trial begins automatically after your first document purchase (€4.50). During the trial, you get access to all features: company searches, official document downloads, company monitoring, and dashboard access. After 3 days, the quarterly activation fee of €749 becomes due to continue full access. You can cancel within 3 days to avoid this fee.

Yes! You can cancel within the 3-day trial period with no further charges beyond your initial €4.50 document purchase. After the trial, the contract has a 3-month term and renews automatically every 3 months. You can cancel by providing written notice at least 14 days before the end of the current 3-month period.

We accept all major credit cards (Visa, Mastercard, American Express). All payments are processed securely through our PCI-compliant payment provider with secure tokenization.

Our services are designed exclusively for business customers. Refunds are generally excluded once the service has commenced, as outlined in our Cancellation and Refund Policy. In exceptional cases, a cancellation may be reviewed if requested in writing within 3 days of contract conclusion, subject to company discretion and may include a processing fee of up to 50%.

Yes, you'll receive a detailed PDF invoice via email immediately after each payment (both the €4.50 document purchase and the €749 quarterly activation fee). Invoices include VAT breakdown (if applicable) and can be accessed anytime from your account dashboard.

The quarterly activation fee (charged every 3 months) includes: 100 free company lookups, lifetime monitoring for all your retrieved companies (automatic notifications of changes), access to all 11 supported countries across Europe, official PDF documents, and full platform access.

We operate in 11 European countries including: **United Kingdom** (Companies House), **France** (INPI), **Norway** (BRREG), **Germany**, **Netherlands**, **Spain**, **Belgium**, **Italy**, **Austria**, **Switzerland**, and **Denmark**. Check our homepage for the latest coverage and data sources.

We fetch data directly from official government registers in real-time. You always get the most current information available - no delays or caching. When you search, we retrieve the latest data at that moment.

Depending on the country: company name and registration number, legal form and status, registered address, directors and officers information, incorporation date, industry classification, financial information (where available), and more.

Yes! All documents come directly from official government business registers. They are authentic, official documents suitable for legal, financial, and business purposes. Each document includes source information and timestamp.

Yes! Our RESTful API allows you to integrate company data directly into your applications, CRM systems, or business intelligence tools. API access is available for business customers with an active subscription. Contact us for documentation and API keys.

Official company extracts are provided in PDF format for easy viewing, downloading, and sharing. Some reports also include Excel (XLSX) for financial data. All documents are optimized for printing and digital archiving.

Yes! We use SSL/TLS encryption for all connections, PCI-compliant payment processing, no storage of payment card details, regular security audits, and GDPR-compliant data handling. See our Privacy Policy for details.

Yes! Our platform is fully responsive and optimized for mobile devices, tablets, and desktop computers. Search companies, view profiles, and download documents from any device with internet access.

Documents remain available in your account for the duration of your subscription. You can download them anytime and re-download multiple times at no extra cost. We recommend saving important documents to your own storage.