1. Scope & Exclusion of Withdrawal
Our services are exclusively aimed at businesses and professionals
in accordance with the provisions of Act V of 2013 on the Hungarian Civil Code.
There is no statutory right of withdrawal for consumers.
2. Agreement to Commencement of Service
By placing an order, customers confirm that they are acting as a business
and explicitly agree that the service provision may commence immediately.
Once the service has begun or been completed,
cancellation or refund is generally excluded.
3. Non-Cancellable Services
The following services are not eligible for cancellation or refund
once they have commenced or been provided:
- Fully rendered services – Cancellation is not possible once the service has been fully provided.
- Digital content – Once digital products have been accessed or downloaded, no refund is available.
- Customized services – Tailored services cannot be canceled once production has started.
4. Cancellation & Refund Requests
In exceptional cases, a cancellation request may be reviewed
if the following conditions are met:
- The request is submitted in writing within three (3) days of contract conclusion.
- The decision on cancellation is at the sole discretion of the company, considering services already provided.
- If approved, a processing fee of up to 50% of the agreed price may apply.
5. Refund Processing Time
If a refund is approved, the payment will be processed
within 14 business days after the review is completed.
Requests are handled in the order in which they are received.
6. Procedure for Cancellation Requests
To ensure proper processing, all cancellation requests
must be submitted in writing via email to
info@biz-lookup.com.
Please note that telephone requests will not be considered.
7. Additional Provisions
For services that have not been fully provided within a short period
after contract conclusion, and where the customer submits
a written request for review within three (3) days,
a discretionary decision may be made.
This only applies if it can be demonstrated
that the main service has not yet begun.
The final decision rests solely with the service provider.
8. Contract Termination
If you wish to terminate your contract, please log into your account.
Click on “Account” in the upper right corner, then select “Invoices”.
Use the “Cancel Contract” button to confirm your cancellation.
9. Governing Law
These cancellation and refund terms are governed by Hungarian law,
excluding the United Nations Convention on Contracts
for the International Sale of Goods (CISG).
By using our services, you acknowledge and accept these terms as binding.